Iconic Australian Supermarket Essentials Manufacturer: From OT/IT Gaps to Full Network Redesign & Implementation


For one of Australia’s most recognisable supermarket essentials manufacturers, aligning operational technology (OT) and information technology (IT) was critical to protect 24/7 factory operations and ensure millions of Australians continued to access everyday essentials. During major factory renovations, hidden gaps between OT and IT systems were disrupting efficiencies and exposing risks to production availability.


Vectec delivered a full program of work covering:

  • Executive PIT-CHECK™  assessment of network performance, security, and infrastructure design, plus analysis of OT/IT misalignment

  • Network design blueprint aligned to enterprise standards and modern factory requirements

  • Implementation & rollout deployment of a resilient, secure network to support 24/7 production systems

Solution

  • Exposed hidden risks disrupting uptime and efficiency across OT/IT systems

  • Developed recommendations to unify OT and IT under a shared, secure standard

  • Designed and delivered resilient, continuously available architecture aligned to business strategy

  • Enabled executive management confidence to proceed with a factory-wide rollout

Results

  • OT/IT systems aligned under a unified design standard

  • Increased uptime and visibility for critical production systems

  • Enhanced control, efficiency, and security to support 24/7 operations

  • Confidence to modernise factory infrastructure at scale